About KWIC

KWIC is a WhatsApp automation platform for WhatsApp Business API (WABA) templates, campaigns, chatbots, lead follow-up, and customer support at scale.

KWIC is a WhatsApp automation platform for customer engagement. It helps businesses run faster, smarter WhatsApp conversations at scale.

Customers expect instant replies and personalized help. Manual messaging does not scale. KWIC automates, manages, and optimizes WhatsApp interactions without losing the human touch.

Built for Real Business Needs

KWIC is not a generic chatbot tool. It is built for common WhatsApp operations:

• Delayed customer responses

• Missed leads and follow-ups

• Repetitive support queries

• Inefficient manual workflows

By combining automation with intelligent workflows, KWIC turns WhatsApp into a reliable business communication engine.

What Makes KWIC Powerful

KWIC provides businesses with a complete automation ecosystem:

• WhatsApp chatbot flows – Build guided conversations that feel natural

• Contact & conversation management – Centralized customer data with full chat history

• Automation triggers & sequences – Send the right message at the right time

• Instant Notifications & Alerts – Never miss a lead or customer action

• Scalable Infrastructure – Built to support growing message volumes

Every feature in KWIC is built with performance, stability, and usability in mind.

Platform modules

Pick your path. Then jump straight in.

Get live

• WABA onboarding requirements: connect your number and complete verification.

• Team management: invite users and control permissions.

Build automation

• Automations: working hours, triggers, sequences, keyword actions.

• BotFlow builder: no-code chatbot flows and routing logic.

• WhatsApp automation overview: the big-picture overview.

Send outbound

• Templates: create templates and pass Meta approval.

• Template library: browse, preview, and manage templates.

• Campaigns: broadcast to audiences and track delivery.

Know your audience

• Contacts: import, tag, segment, and personalize.

Designed for Simplicity, Built for Scale

KWIC offers enterprise-level capabilities while remaining easy to use. Businesses can deploy automation quickly without technical complexity and still have the flexibility to scale operations as they grow.

Whether you are a startup automating your first customer conversations or a growing business managing thousands of chats daily, KWIC adapts to your needs.

Teams typically use KWIC for:

• WhatsApp lead follow-up and qualification

• WhatsApp customer support automation for common questions

• Proactive customer engagement via automated sequences

Security & Reliability

Security and reliability are core to KWIC. The platform is designed with:

• Secure data handling practices

• Controlled access and permissions

• Reliable message delivery infrastructure

Businesses can trust KWIC to manage customer communication safely and consistently.

Our Vision

To redefine how businesses communicate on WhatsApp by building automation that is smart, secure, and human-centric.

Our Mission

To empower businesses with automation tools that reduce manual effort, improve customer engagement, and enable sustainable growth through better communication.

Why Businesses Choose KWIC

• Powerful automation without complexity

• Faster response times and improved customer satisfaction

• Reduced operational workload

• Scalable solution for long-term growth on WhatsApp

KWIC is more than a WhatsApp automation platform — it is a strategic communication solution for modern businesses. By combining intelligent automation, seamless workflows, and reliable infrastructure, KWIC enables businesses to respond faster, engage better, and operate more efficiently.

In a competitive digital landscape where customer experience defines success, KWIC empowers businesses to stay ahead by transforming WhatsApp into a scalable, always-on communication channel. From startups to growing enterprises, KWIC delivers the tools needed to build meaningful customer relationships while reducing manual effort.

With KWIC, businesses don’t just automate conversations — they elevate the way they communicate.