Add contacts

Add a single contact manually in KWIC.

Add contacts

Add a contact

To add a new contact, click Add Contact in the top-right corner of the screen. This option lets you manually add a contact to your contact list.

How to add contacts in KWIC

Adding contacts in KWIC helps you manage customers efficiently and organize communication using tags and custom parameters. This guide explains how to add a single contact in KWIC, along with contact tags and custom parameters.

Video tutorial (Contacts)

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Step 1: Log in to your KWIC account

Log in using your registered credentials.

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Step 2: Open Contacts

Open Contacts from KWIC dashboard menu

After you log in, you will land on the dashboard. From the main menu, click Contacts.

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Step 3: Click Add Contact

Add Contact button in KWIC Contacts

On the Contacts page, click Add Contact in the top-right corner.

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Step 4: Enter customer details

Enter contact name and phone number in KWIC

To add a single contact, fill in the following details:

• Customer name

• Customer mobile number

Important note on mobile number:

Enter the country code followed by the mobile number. Do not include the plus (+) symbol.