Campaign list & metrics

Understand the Campaigns screen, filters, statuses, and delivery metrics.

Campaign list & metrics

The Campaigns screen displays a list of all campaigns in the system, including status, performance, and available actions.

KWIC Campaigns screen showing WhatsApp campaigns list with status and delivery metrics

1

Campaigns header

At the top, the page title “Campaigns” indicates this section is used to manage and monitor all campaigns.

In the top-right corner, you can find:

• New Campaign button: Creates a new campaign.

• Refresh icon: Refreshes the campaign list and shows the latest status.

KWIC Campaigns page header

New Campaign button in KWIC Campaigns module

New Campaign and Refresh actions in KWIC Campaigns

2

Filter and search

Below the header, the following options are available:

• Filter by status: Filters campaigns by their status (for example, Completed or Pending).

• Sort by name: Sorts campaigns alphabetically by campaign name.

• Search campaign: Searches for a specific campaign by name.

Filter and search options for WhatsApp campaigns in KWIC

3

Campaign list table (delivery metrics)

The main section of the screen shows a table with all campaigns and their details.

Columns explanation:

• Campaign Name: Displays the campaign name.

• Status: Shows the current status (for example, Completed).

• Success: Displays the success rate and the number of messages delivered.

• Failed: Displays the failure rate and the number of failed messages.

• Platform: Indicates the channel used (for example, WhatsApp).

• Created On: Shows the date the campaign was created.

• Actions: Provides action icons such as:

  • View analytics / report (bar chart icon)

  • Delete campaign (delete icon)

4

Status indicators

• A green Completed label indicates the campaign finished sending messages.

• 100% success means all messages were delivered successfully.

• 100% failed means all messages failed to deliver.